Web-based Survey Portals

Decision Sciences has developed a custom-built fully-functional toolset designed to implement web-based surveys which mirror the content of mail or phone interviews, without doubling the effort to move between field methods. The DSRA system provides web-based surveys that are customized dynamically using pre-defined skip patterns based on responses as they are keyed. The survey responses are stored in permanent database records and identified to a specific respondent as they are entered. This strategy means that should the survey be interrupted for any reason, the responses that have already been entered are retained, and a respondent can re-enter the survey later and pick up exactly where they left off.

Web-based surveys are particularly well suited to situations in which there is complex response/query pattern logic involved, of the “if – then – else” variety. In such situations, the full-scope of the questions being asked of recipients can be dynamically determined based on the responses to a particular question or set of questions in this web-based environment. This format is also appropriate when there are pictures of products or advertising messages, or conjoint analysis of preferences, which are to be displayed as part of the process. The DSRA on-line surveys are linked to our on-line reporting system (RMS) portals, so results are updated and available for viewing in real-time to our clients.

In order to establish research survey sites on the internet, Decision Sciences maintains a number of registered web addresses (URLs) for use by survey respondents.

 

Survey Portal

 

Research Target

www.AcuraSatisfaction.com

 

Acura automobile owners

www.CableSatisfaction.com

 

Cable TV customers

www.CompanySatisfaction.com

 

Miscellaneous customers

www.DonorSatisfaction.com

 

Non-profit organizations donors

www.eComSatisfaction.com

 

On-line e-commerce customers

www.HealthSatisfaction.com

 

Patients and insurance group members

www.HondaSatisfaction.com

 

Honda auto, motorcycle and equipment owners

www.HSDSatisfaction.com

 

High speed data (DSL) customers

www.MemberOpinion.com

 

Organization members

www.MediaSatisfaction.com

 

Newspaper, magazine, radio or TV

www.MemberSatisfaction.com

 

AAA Members

www.PowerSatisfaction.com

 

Electrical power customers

www.PrinterSatisfaction.com

 

Computer printer customers

www.ProductSatisfaction.com

 

Consumer product customers

www.ServiceSatisfaction.com

 

Service organization customers

www.VehicleSatisfaction.com

 

Vehicle owners




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